Training of the month

Workplace Mediation

~~£250~~ £190

How to resolve conflicts when you're caught in the middle

Consider the following situation:

This morning when I entered my office I felt tension and started wondering what was going on. I sat down in front of my computer ready to plan the day but couldn't get rid of this feeling of anxiety. Suddenly, one of my colleagues, Amanda, who looked very angry, came to me saying: “I need to talk to you, boss!” She had a serious problem working with Josh (another member of the team). I had heard they didn't get along but had thought ...

TESTIMONIALS

Denitsa Lyutakova

One of the best training courses I’ve ever attended – I didn’t notice the time was running away until it was over, and would have been quite happy with more! It was useful, interesting and I learned a lot of things which I now apply not ...
Dragomir Petrov

The course I attended on the 26th of September was called Effective Communication. I felt I learned a lot about the importance of tone of voice and its influence over peoples’ behaviour and winning their trust, especially in relation to telephone communication …