Training of the month

Workplace Mediation

~~£250~~ £190

How to resolve conflicts when you're caught in the middle

Consider the following situation:

This morning when I entered my office I felt tension and started wondering what was going on. I sat down in front of my computer ready to plan the day but couldn't get rid of this feeling of anxiety. Suddenly, one of my colleagues, Amanda, who looked very angry, came to me saying: “I need to talk to you, boss!” She had a serious problem working with Josh (another member of the team). I had heard they didn't get along but had thought ...

TESTIMONIALS

Dragomir Petrov

The course I attended on the 26th of September was called Effective Communication. I felt I learned a lot about the importance of tone of voice and its influence over peoples’ behaviour and winning their trust, especially in relation to telephone communication …
Georgi Chikolov

Brilliant and perfectly-organized, synchronized training session. The “sales masters” taught me how to increase my up-selling rate and conversions in future – obviously the most important thing in a sales department. I strongly recommend the “SALES” training to anyone who works in a sales role. Firstly, ...