Training of the month

Workplace Mediation

~~£250~~ £190

How to resolve conflicts when you're caught in the middle

Consider the following situation:

This morning when I entered my office I felt tension and started wondering what was going on. I sat down in front of my computer ready to plan the day but couldn't get rid of this feeling of anxiety. Suddenly, one of my colleagues, Amanda, who looked very angry, came to me saying: “I need to talk to you, boss!” She had a serious problem working with Josh (another member of the team). I had heard they didn't get along but had thought ...

TESTIMONIALS

Denitsa Lyutakova

One of the best training courses I’ve ever attended – I didn’t notice the time was running away until it was over, and would have been quite happy with more! It was useful, interesting and I learned a lot of things which I now apply not ...
Vicky Atanasova

The “Top Notch” training sessions are always interactive and comprehensive. The trainers have a dynamic approach which keeps the momentum going. Ideal for those who would like to boost their confidence whilst dealing with awkward customers on the telephone or other unpredictable life situations. And the very best ...