Do you often feel caught in the middle?
This course will teach you:
- How to react in these situations
- To anticipate, pre-empt and defuse conflicts
- When and how to use mediation for problem solving
- 10 golden rules on how to be аn effective mediator
- Good case practice and tips for successful workplace mediation
Just fill in our contact form and we’ll get back to you shortly with more information about our next training session.